Risk Management Policy



Policy statement


ARMAR HEALTHCARE  has a legal and ethical obligation to ensure its staff, people with disability and visitors are not harmed during the use of ARMAR HEALTHCARE ’s services. This policy outlines how ARMAR HEALTHCARE  prepares for and responds to risks as part of ARMAR HEALTHCARE ’s ongoing commitment to providing safe, high-quality services.





This policy applies to all employees and volunteers and supports ARMAR HEALTHCARE ’s risk management strategy and good governance of organisational and individual risk. This policy works alongside individual safeguarding policy and the Code of Conduct


The Board supports the Director to identify, mitigate and manage risk with the organisation. Management is responsible for maintaining the risk register and ensuring Managers implement risk treatments as directed.




  • ARMAR HEALTHCARE services should be safe for people to use.
  • While some risks cannot be eliminated, action is taken to identify risks and remove, minimise or manage them.
  • Risks and the plans to mitigate them are documented.
  • People accessing ARMAR HEALTHCARE ’s services will be informed about any risks.
  • ARMAR HEALTHCARE is committed to continuous improvement and adapts its services to improve safety on an ongoing basis.





A risk assessment is undertaken for all organisational processes, services, products and assets.


Risks are assessed based on their likelihood and the potential for harm. Resources are provided to eliminate, minimise or manage risks. Responses must be proportionate to level of risk.


ARMAR HEALTHCARE  maintains a risk register that is reviewed following any complaint, accident or incident. The risk register is also routinely reviewed annually.


ARMAR HEALTHCARE  complies with all mandatory reporting requirements related to safeguarding of people with disability, quality management and workplace safety.

People accessing services, their families or carers, staff and volunteers are made aware of risks.


Feedback from people with disability accessing the service, complaints and the results of formal evaluations are used to update the risk register and improve practice.


Related policy and procedures


  • Code of Conduct
  • Complaints
  • Safeguarding


Legislation and standards


  • Carers Recognition Act 2010
  • Disability Discrimination Act 1992
  • Disability Services Act 1986
  • Occupational Safety and Health Act 1991
  • Universal Declaration of Human Rights
  • National Standards for Disability Services
  • NDIS Quality and Safeguarding Practice Standards 2018







Date of approval: [13/01/23]

Date of review: [13/01/24]

Signature of management: